Frequently Asked Questions
What do you do?
We provide simple, affordable, web-based software for government agencies with easy access for their citizens and contractors.
How does this work?
You subscribe to the modules you want. You access the modules by logging in through a web browser. You can add or remove modules at your discretion.
Where will my data be located?
Your data will reside in Rackspace's secure Data Centers.
Will my data be safe?
You bet. See our Security Information for more details.
Do you backup our data?
Everyday. See our Security Information for more details.
Do you offer a Service Level Agreement (SLA)?
Absolutely. See our Service Level Agreement for more details.
What happens if I change my mind?
Just email or mail us a written request to end service, and we will send you a copy of your data.
How long is your contract?
We don't use contracts unless you request it. You use our service because you love it, not because you are obligated to it.
How much does it cost?
You'll have to call us about this one, but it starts at $250 per month per module.
What's included?
Your subscription includes support, maintenance and updates. See our SAAS page for more details.
How do we see the software?
To see a demo, complete the Request Demo page.