We know how overwhelming it can be to keep up with the daily flood of requests and questions from both the public and your staff. At MyGov, we’ve designed tools to help local governments automate, organize, and simplify these processes—so you can focus on what matters most. Here’s how we make it easier for you:
Smarter Request Management
Juggling requests doesn’t have to be a struggle. MyGov takes the hassle out of managing them by:
- Automating Workflows: Requests are automatically sent to the right person or turned into violations or work orders when needed.
- Real-Time Alerts: You’ll get instant notifications for new tasks or ones approaching their deadlines.
- Auto-Escalations: Requests that need attention are flagged and escalated automatically based on your timing rules.
A Public Portal That Works for You
Questions about permits, code cases, fees, or licenses? MyGov’s Public Portal provides answers without you lifting a finger.
- Fast Access to Info: Citizens and staff can use your website to access the portal, getting answers instantly.
- Simple Searches: Users can look up any address to see related activities—or even click on a GIS map for a full view.
Effortless Reporting
Compiling reports can be time-consuming. MyGov’s Report Builder takes the work out of it by letting you:
- Set up custom reports to run automatically on your schedule.
- Email reports to your team or make them downloadable via the Public Portal.
- Let users subscribe to updates or pull reports on demand.
Easy GIS Mapping for All
Sharing maps shouldn’t be complicated. With MyGov’s GIS Mapping Module, you can:
- Provide public access to maps through the portal, like violations, construction, or repair progress.
- Link directly to maps or activities on your website with our open URLs.
Better Connections, Better Communities
At MyGov, our mission is to make your job easier by connecting governments and communities with tools that streamline the way you work. From automating requests to sharing public data and creating reports, MyGov is here to help.
Ready to make community management easier? Contact us today to see how MyGov can help you transform your city!
