You’re an Asset Pro carefully managing your agency’s complex inventory
You’re an Asset Pro carefully managing your agency’s complex inventory
You’re an Asset Pro, carefully managing your agency’s complex inventory. That’s a difficult task, given the vast array of items and the number of people who use them.
We can’t reduce your inventory items or usage, but we can make it a lot easier to manage. When Asset Pros get serious, they turn to MyGov. At MyGov, we automate everything
What do you struggle with?
Common Asset Types Our Users are Tracking
Some of Our User’s Favorite Features
What Our Users Are Saying
When looking for an asset management system, we wanted software that could make informed, cost-effective decisions around asset data, extend the serviceable life of assets to reduce capital expenditures and more. We found it all with MyGov.
Augusta, Kansas
Frequently Asked Questions
Time
How long is this going to take?
Most agencies install Asset Manager in six weeks. Time depends mostly on how quickly you submit the requested items. We will get our part done according to the six-week implementation plan.
Training
What kind of training will we receive?
Excellent, online training from a dedicated trainer who will teach you how to run your system using your actual setup. Also, if you forget something, add new people or want to learn something totally new, all training is available to you using the built-in “MyGovU” – our online video learning platform.
Support
What is your support like?
Crazy fast with an average response time of less than four minutes on submitted support tickets. Yes, we use support tickets for all support questions. You are also welcome to call us, but the call will convert to a support ticket since this is our audit trail of all support interactions.
Imports
Can you import my old data?
Yep, we have a built-in import tool just for Assets. You can use the tool without us, or hire us to clean your data then use the tool. FYI, we also have built-in import tools for related data sets, such as locations, owners and contacts.
System Requirements
Are there any additional hardware or software I need to buy?
Yes and No. No, in that the system runs on any device that has Internet access and a browser. Yes, if you want to conduct work in the field, you need a good tablet with a cell connection to the Internet and a built-in camera. We highly recommend all Crew Leaders have a field tablet.
Other Modules
Are there other modules that are required or recommended?
You can run Asset Manager by itself, but most agencies also use the Work Order module and the GIS Mapping Tool. Work Orders tracks jobs, usage and costs related to workers, materials and equipment and auto-updates your Asset Manager module. The GIS Mapping Tool locates your assets and infrastructure, routes your work orders and jobs, and allows you to start work orders from the map.
Getting Started
How do I get started?
Start with a brief consultation. We’ll ask a few questions to see how well our solutions fit your needs. If we are a good fit, then we will set a demonstration. If you like what you see, we will send you a quote. Once you approve the quote, we will send you a contract for signature and an implementation schedule with a go-live date.