You’re a License Pro managing a safe and orderly city
You’re a License Pro managing a safe and orderly city
You’re a License Pro, managing a safe and orderly city. Problem is, you have more licenses to manage than you have time. With more and more demand for new licenses, renewals and inspections, your job can be daunting.
We can’t shrink your license demands, but we can shrink your workload. When License Pros get serious, they turn to MyGov. At MyGov, we automate everything.
What do you struggle with?
I don’t have enough time to manage so many licenses.
Do you find yourself trying to juggle more and more licenses, renewals and inspections than you have time? You could hone your circus act, or you could consider automating.
Now, we can’t juggle either, but we have automated the entire licensing process from online applications and renewals to auto-notifications, auto-generated documents and auto-scheduling recurring inspections.
I get frustrated creating the needed documents!
You need several documents – various licenses, renewal reminders and renewal letters. How do you create these? Manually? With a word processing template?
With MyGov, licenses generate automatically based on your workflow, while renewal notices generate at your specified timeframes, such as 30 days before expiration.
I struggle tracking all of my renewals!
If you are uncertain about what needs to renew and when, then MyGov solves this with intuitive lists and dashboard widgets that show you everything that needs to renew.
Besides the visuals, MyGov auto-notifies the license holder about upcoming renewals, auto-generates all renewal documents and allows the user to renew online.
I lose too much time researching owner information!
Searching on a state or county website for owner information then copying and pasting into your current system is time consuming.
We solve this by automatically updating location and owner information. This means you will no longer need to look up current owner information, since it will already be in your MyGov Business License software.
I worry about missing renewal or inspection deadlines.
How do you track so many licenses, renewals, inspections, requirements and deadlines? Solve with MyGov’s built-in workflow automation tool. Your trainer will help you craft the perfect workflow to prompt or automatically trigger reminders at just the right time. No need to worry again about missing deadlines!
I spend too much time sending reports to people!
Everyone wants license data – vendors, managers, council members and data resellers. Compiling and distributing custom reports takes a lot of time.
With MyGov’s included Report Builder, you can easily set up custom reports that run at set times, auto-distribute these to an email list or allow people to subscribe to these reports via the included Public Portal.
Common Licenses Our Users are Tracking
Some of Our User’s Favorite Features
What Our Users Are Saying
MyGov’s business licensing helped us create checklists, automate the renewal process, and have online submissions for applications and supporting documents. Now, we can control processes from an integrated system, allowing our city to interact with citizens at an increased capacity.
Farmersville, California
Frequently Asked Questions
Time
How long is this going to take?
Most agencies install Business License in six weeks. Time depends mostly on how quickly you submit the requested items. We will get our part done according to the six-week implementation plan.
Training
What kind of training will we receive?
Excellent, online training from a dedicated trainer who will teach you how to run your system using your actual setup. Also, if you forget something, add new people or want to learn something totally new, all training is available to you using the built-in “MyGovU” – our online video learning platform.
Support
What is your support like?
Crazy fast with an average response time of less than four minutes on submitted support tickets. Yes, we use support tickets for all support questions. You are also welcome to call us, but the call will convert to a support ticket since this is our audit trail of all support interactions.
Imports
Can you import my old data?
Yep, we have a built-in import tool for Business License. You can use the tool without us, or hire us to clean your data then use the tool. FYI, we also have built-in import tools for related data sets, such as locations, owners and contacts.
System Requirements
Are there any additional hardware or software I need to buy?
Yes and No. No, in that the system runs on any device that has Internet access and a browser. Yes, if you want to conduct work in the field, you need a good tablet with a cell connection to the Internet and a built-in camera. We highly recommend all License Inspectors have a field tablet.
Other Modules
Are there other modules that are required or recommended?
You can run Business License by itself, but most agencies also use the Code Enforcement module and the GIS Mapping Tool. Code Enforcement allows you to seamlessly track violations and citations when a license holder becomes non-compliant. The GIS Mapping Tool routes your inspections, plots your licenses and allows you to start licenses from the map.
Getting Started
How do I get started?
Start with a brief consultation. We’ll ask a few questions to see how well our solutions fit your needs. If we are a good fit, then we will set a demonstration. If you like what you see, we will send you a quote. Once you approve the quote, we will send you a contract for signature and an implementation schedule with a go-live date.
