You’re a Review Pro overseeing the safe construction of your city
You’re a Review Pro overseeing the safe construction of your city
You’re a Review Pro, overseeing the safe construction of your city. Problem is, you have more plan submittals and resubmittals than you can track and more rolled plans than storage space.
We can’t shrink your plan submittals, but we can shrink your workload and storage requirements. When Review Pros get serious, they turn to MyGov. At MyGov, we automate everything.
What do you struggle with?
Common Plan Reviews Our Users are Tracking
Some of Our User’s Favorite Features
What Our Users Are Saying
Before Chickasha implemented the MyGov system, we lacked access to a customizable software system that could be configured to our agency’s needs and established systems. Now, with the Electronic Plan Review module, we can receive digital blueprints, auto-distribute to appropriate viewers and edit as needed.
Chickasha, Oklahoma
Frequently Asked Questions
Time
How long is this going to take?
Most agencies install Electronic Plan Review in a week. Time depends mostly on how quickly you submit the requested items. We will get our part done according to the agreed to implementation plan.
Training
What kind of training will we receive?
Excellent, online training from a dedicated trainer who will teach you how to run your system using your actual setup. Also, if you forget something, add new people or want to learn something totally new, all training is available to you using the built-in “MyGovU” – our online video learning platform.
Support
What is your support like?
Crazy fast with an average response time of less than four minutes on submitted support tickets. Yes, we use support tickets for all support questions. You are also welcome to call us, but the call will convert to a support ticket since this is our audit trail of all support interactions.
Imports
Can you import my old data?
Yep, we have a built-in import tool just for Permits. You can use the tool without us, or hire us to clean your data then use the tool. FYI, we also have built-in import tools for related data sets, such as locations, owners and contacts.
System Requirements
Are there any additional hardware or software I need to buy?
Yes and No. No, in that the system runs on any device that has Internet access and a browser. Yes, if you want to conduct work in the field, you need a good tablet with a cell connection to the Internet and a built-in camera.
Other Modules
Are there other modules that are required or recommended?
You will also need the Permits & Inspections module where you set your customized workflow for the EPR reviews while seamlessly tracking permits, reviews and inspections. Most agencies also use the Credential Manager module which allows you to manage contractor credentials, including online applications and renewals while blocking permits or inspections if a credential is missing or invalid.
Getting Started
How do I get started?
Start with a brief consultation. We’ll ask a few questions to see how well our solutions fit your needs. If we are a good fit, then we will set a demonstration. If you like what you see, we will send you a quote. Once you approve the quote, we will send you a contract for signature and an implementation schedule with a go-live date.