by Marketing MyGov

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Categories: Uncategorized

by Marketing MyGov

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Categories: Uncategorized

At MyGov, we’re always looking for ways to make your work life a little easier. We’ve been listening to your feedback and are thrilled to introduce a couple of new features designed to simplify some of those everyday tasks. Here’s what’s new!

1. A Smarter Way to Manage Permissions

We know that managing user permissions can sometimes feel like a juggling act, especially when you’re trying to ensure that everyone has the right access without stepping on any toes. To help with this, we’ve rolled out a new Permissions Tab in the user profile.

How It Works:

  • Head over to the All Features Tool and select User Manager.
  • Find the user you want to review and click on their profile.
  • You’ll now see a new Permissions Tab that lets you check all the permissions that user has, sorted by module and department.

This feature is especially handy if you’re about to remove someone from a module or department but want to double-check that they won’t lose any critical access. Plus, if you need a handy reference, you can download a PDF of their permissions list.

What’s even better? You can dive right into specific permissions, like building services, and make changes directly from the user’s profile. This new feature is designed to give you more control and visibility, but just a heads-up—access to this tab depends on your site or module admin permissions.

2. Easier Inspection Scheduling

Scheduling inspections should be straightforward, not a puzzle. That’s why we’ve made some updates to the Permits and InspectionsCode Enforcement, and Business License modules to take the guesswork out of it.

Cutoff Times for Business Days: Now, when you’re scheduling inspections, the system automatically considers business days and excludes weekends and holidays. If you pick a Saturday, for instance, a banner will pop up letting you know it’s outside of business hours and suggest the next available date. No more surprises, just smooth scheduling.

Inspector Assignment Preferences: We’ve also made it easier to assign inspectors. You can now choose to have subsequent appointments automatically assigned either to the previous inspector or based on an inspector area. If you pick an inspector area, the system will auto-select the inspector for that area. This option is tucked away in Site Settings under Location Settings, where you can manage enforcement or inspector areas. Prefer to stick with the last inspector? You can do that too.

Advance Scheduling for Inspections: And for those of you who plan ahead, we’ve fine-tuned our advance scheduling options. If your inspection settings in Module Admin are set to allow inspections to be scheduled “Today” or “1 Day in Advance”, as long as you’ve set an “Hour” the system will automatically move the inspection to the next business day if an inspection is scheduled past the “Hour” selected. But if your inspection settings in Module Admin are set to “Two or Three Days in Advance”, the system will follow your lead, ignoring the cutoff hour. We’ve updated the contextual help to explain these changes, so it’s all clear and easy to use.

At MyGov, we’re always working to make our software more intuitive and helpful. Your feedback is what drives us to keep improving, and we’re excited to keep making your workday a little more seamless!

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